Step 1 – Initial Consultation

Understand your organization’s objectives, business activities, stakeholders, social responsibility priorities, and sustainability goals.

Step 2 – Current-State Assessment

Review existing policies, practices, stakeholder relationships, social impacts, and responsible business activities.

Step 3 – Stakeholder Identification

Identify relevant stakeholders and understand their expectations, interests, concerns, and potential impacts.

Step 4 – Social Responsibility Assessment

Evaluate organizational practices against the principles and core subjects of ISO 26000.

Step 5 – Identify Improvement Areas

Determine gaps and opportunities related to governance, human rights, labour practices, environment, fair operating practices, consumer issues, and community involvement.

Step 6 – Develop Action Plans

Establish priorities, responsibilities, objectives, timelines, resources, and improvement actions.

Step 7 – Documentation

Develop appropriate policies, procedures, commitments, action plans, stakeholder engagement records, and performance documentation.

Step 8 – Implementation

Integrate socially responsible practices into relevant organizational policies, processes, decisions, and activities.

Step 9 – Employee Training

Train employees on social responsibility, ethical practices, human rights, environmental responsibilities, and stakeholder engagement.

Step 10 – Monitoring and Review

Monitor performance, stakeholder feedback, social impacts, objectives, and improvement activities.

Step 11 – Reporting and Communication

Communicate relevant social responsibility commitments, actions, performance, and progress to appropriate stakeholders.

Step 12 – Continual Improvement

Review the effectiveness of implemented practices and continually improve the organization’s social responsibility approach.